Terms & Conditions

DownTown Apartments Gulberg, Lahore

Welcome to DownTown Apartments Gulberg. By booking and staying with us, you agree to the following terms and conditions. Please read them carefully.

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1. Booking & Payments

• Reservations can be made via phone, WhatsApp, or our official website.

• A valid government-issued ID is required at check-in.

• An advance payment may be required to confirm your booking.

• All rates are subject to change without prior notice.

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2. Check-in & Check-out

• Check-in: 2:00 PM

• Check-out: 12:00 PM

• Early check-in and late check-out are subject to availability and may incur extra charges.

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3. Cancellations & Refunds

• Cancellations must be made at least 48 hours in advance.

• Late cancellations or no-shows may result in a partial or full charge.

• Refunds, if applicable, will be processed within 7 working days.

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4. Guest Responsibilities

• Guests are expected to maintain cleanliness and avoid damage to property.

• Any loss or damage caused to furniture, appliances, or property will be charged.

• Illegal activities, loud noise, or disruptive behavior is strictly prohibited.

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5. Facilities & Services

• Free Wi-Fi, air conditioning, and kitchen facilities are provided.

• Daily housekeeping is available upon request.

• Parking is subject to availability.

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6. Safety & Security

• Guests are responsible for securing their belongings.

• Management is not liable for any lost or stolen items.

• CCTV cameras are installed for security purposes in common areas.

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7. Privacy Policy

• Your personal information will be kept confidential and used only for booking and guest management purposes.

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8. Right to Refuse Service

• Management reserves the right to refuse service to anyone violating our terms or behaving inappropriately.

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If you have any questions about our terms, please contact us directly at